Frequently Asked Questions

Mover se spécialise dans la création de vêtements outdoor 100 % naturels, sans plastique. Nos collections sont pensées pour offrir à la fois confort, performance, légèreté et respirabilité, dans les conditions les plus exigeantes. Chaque pièce est conçue pour accompagner vos sorties en plein air, tout en respectant votre corps et la nature.

Notre collection est fabriquée au Portugal, à l’exception de nos tricots qui sont produits en Mongolie intérieure, avec un partenaire de confiance, pour des raisons de savoir-faire. Notre partenaire logistique basé en Espagne assure nos livraisons.

Notre collection est unisexe, conçue pour convenir aussi bien aux femmes qu’aux hommes. Nous ne proposons actuellement pas de vêtements pour enfants.

Vous pouvez consulter notre guide des tailles sur chaque page produit. Si vous avez un doute ou si vous hésitez entre deux tailles, contactez-nous à l’adresse Team Mover Sportswear SA.. Notre équipe vous répondra aussi vite que possible.

Sign up to our newsletter and get 10% off your first order. The code arrives by email within 20 minutes. Check your spam folder if you can’t find it.

We send them by email as a PDF, with a personal message if you like. In Switzerland, a printed card follows by post. Each card has two codes, one for the amount and one for free shipping: enter both at checkout. They never expire.

Worldwide. To Switzerland and the EU (except Bulgaria, Cyprus, Greece, Malta and Romania), duties are included and returns are free. Everywhere else, duties and taxes are paid on delivery, and returns are at your cost.

Delivery times depend on the chosen shipping method and country, in general 

1. DHL Express delivery: 2-3 business days
2. Standard delivery: 6-10 business days

As soon as your order ships, you receive an email with a tracking link.

Yes, within 30 days of delivery. Write to returns@mover.eu with your order number: we’ll send you a label and take care of the rest.

Yes, and we’d always rather repair than replace. Send a few photos of the damage to hello@mover.eu and we’ll tell you how to send it in.

Yes. Every piece is designed to fit both men and women, from XS to XXL.

Each product page has a size guide with the measurements of the piece. Between two sizes? Tell us your height and how you like it to fit, and we’ll help you choose.

Wool cycle, 30 °C, 600 rpm max, with a wool detergent. Dry flat, away from heat. Often you can skip the wash: wool freshens up with a night of fresh air.

By about half a size at the first wash. Iron it inside out with steam and it returns to its shape.

Outdoor clothing made from natural fibres only (wool, alpaca and cotton), from the fabric to the thread, zips and buttons. The performance comes from the materials themselves.

Almost entirely in Portugal. Our knitwear is made in Inner Mongolia, by a partner whose craft we trust.

Natural fibres breathe, regulate heat and stay fresh for longer. And they leave no microplastics behind, wash after wash. More in our Manifesto.

We’ll adopt one the day a certification is honest and covers the whole garment: fibre, people and animals. Until then, we choose transparency: we tell you what each piece is made of, and where.

Mover Showroom - Mühlebachstrasse 12, 8008 Zürich

Kaiserhaus of GOODS - Marktgasse 37/41, 3011 Bern

Monday to Friday, 9:00–18:00. Let us know you’re coming and we’ll have your size ready.

Yes. We make custom pieces for teams, events and companies, with prices based on volume.